Job Description
About Us:
The UPS Store is a locally owned and operated business that provides a wide range of products and services to small businesses and individuals in our community. We pride ourselves on offering world-class customer service and a positive working environment.
Job Summary:
We are seeking a reliable and motivated Assistant Manager to join our team! This position is perfect for someone with strong leadership skills, customer service experience, and the ability to manage store operations. The Assistant Manager will perform all the core duties of a team member, with additional responsibilities such as opening and closing the store , overseeing daily operations, and supporting the Store Manager.
Key Responsibilities:
Open and close the store in accordance with company policies and procedures
Lead by example in providing outstanding customer service
Assist customers with shipping, packaging, printing, and mailbox services
Handle cash, credit card, and other transactions accurately
Maintain store appearance, cleanliness, and organization
Support the Store Manager in supervising, training, and mentoring staff
Assist with inventory management and ordering supplies
Ensure compliance with all company policies and procedures
Qualifications:
Prior retail or customer service experience required
Leadership experience or supervisory role is a plus
Ability to lift up to 50 lbs
Strong communication and problem-solving skills
Must be dependable, punctual, and detail-oriented
Comfortable using computers and point-of-sale systems
Why Join Us?
Friendly and supportive work environment
Opportunities for growth and advancement
Employee discounts and perks
Flexible scheduling options
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